📦 Orders & Shipping
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How long does order processing take?
Most orders are processed within 24–48 hours depending on product availability and order volume. Wholesale and bulk orders may require additional lead time.
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How will I know my order has been confirmed?
Once your order has been reviewed and processed, you’ll receive confirmation along with any relevant payment or shipping information. -
Can I modify my order after submitting it?
Changes may be possible shortly after submission, depending on production and fulfilment status. Contact us as soon as possible if adjustments are needed.
🍬 Products & Availability
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Do you release new flavours regularly?
Yes, we regularly introduce limited flavours, seasonal releases and small-batch product drops throughout the year. -
Why do some products sell out quickly?
Certain products and flavours are produced in smaller batches to maintain consistency and exclusivity, which can result in limited availability. -
What makes King’s Lunch different?
We focus on consistency, branding, structured production and a customer-focused experience rather than mass production alone.
🏪 Wholesale & Retail Partnerships
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How do I apply for wholesale access?
You can apply through the Wholesale Application page. Our team reviews all applications before granting access to wholesale pricing and ordering.
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How long does wholesale approval take?
Most applications are reviewed within 24–48 hours during business days. -
Can wholesale orders include mixed products?
Yes, approved wholesale partners can combine different products and flavours within a single order, subject to MOQ requirements.
💬 General Support
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What’s the best way to contact King’s Lunch?
For the fastest response, we recommend contacting us through WhatsApp or the official Contact Us page. -
Do you respond outside business hours?
Messages received outside operating hours will be answered as soon as possible during the next business day. -
Can I request products that are not currently listed?
Certain custom or special requests may be considered depending on availability and order size.
Built Around Reliability
At King’s Lunch, we aim to make ordering and communication as smooth as possible for both retail customers and wholesale partners. Our systems continue to evolve as the brand grows, helping us provide a more structured and dependable experience over time.
Still Need Help?
If your question hasn’t been answered here, our team is happy to assist you directly.